Shipping Policy

✨ Processing Time

• Bundles, Frontals & Closures: Processed within 2–3 business days (excluding weekends and holidays).

• Wigs: Require up to 7 business days due to custom preparation and quality checks.

• High-Volume Launches: Processing may extend by 1–2 additional business days.

✨ Domestic Shipping

• Carrier partners: UPS, USPS, FedEx.

• Standard delivery: 3–7 business days after processing.

• Express shipping options are available at checkout.

✨ International Shipping

• We proudly ship worldwide.

• Delivery times and costs vary by destination.

• Customs fees, import duties, and taxes are the responsibility of the customer.

✨ Order Tracking

• Once your order has shipped, you will receive a confirmation email with tracking details.

✨ Lost or Stolen Packages

• NIHILUX is not responsible for lost, stolen, or delayed packages once they are in carrier possession.

• Claims must be filed directly with the shipping carrier.

✨ Address Accuracy

• Customers are responsible for entering accurate shipping details at checkout.

• Orders shipped to incorrect addresses cannot be reshipped until returned to NIHILUX.